Turkish Speaking Customer Support Agent

Responsibilities:

• Helping internal and external customers
• Contacting other departments when there is an issue to be solved
• Keeping customer request queues as low as possible
• Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations)
• Handling customer request queues assigned accordingly to workload
• Having a high knowledge of products offered by the company
• Attending team meetings and activities
• Taking over in the absence of the team leader

Requirements:

• Graduation of high school or post-secondary school
• Work experience preferably at least one year
• Skills - strong communication skills; knowledge of Internet related software
• Fluency in Turkish both written and spoken

Benefits:

• Gym/Fitness monthly allowance
• Fruits and drinks (water/tea/coffee) in the office
• Medical Insurance
• Team building events and outings
• Discretionary annual performance bonus