Car Rental Sales Agent

Manpower is seeking to recruit a passionate, energetic and motivated Rental Sales Agent. Our Client will help you reach your full potential by developing, rewarding and inspiring you to maximise your earnings in a friendly and empowering environment.

Responsibilities

• Ensure the optimal rental experience by maximising sales and service opportunities for every customer
• Prepare the rental agreement while advising on and upselling vehicles and optional extras to the customer according to their needs
• Provide excellent customer service in all customer contact situations
• Meet all sales and service standards
• Respond to any customer complaints
• Complete administrative tasks
• Communicate via telephone and email in a friendly and helpful manner
• Assist with the return and turnaround of vehicles as needed
• Ask about customer experience, recording feedback to improve future rental experience.
• Perform other job duties as assigned to meet the business needs.

Requirements

• Effective verbal and written communication skills
• Professional, engaging personality, outstanding customer service skills
• Experience in a rental-sales-related role
• Computer skills (Windows, Microsoft Office, Outlook)
• Fluent in English. Any other language is considered an asset
• A valid B-category driver's license