Technical Specialist

Overview

Manpower is seeking to recruit on behalf of our client, to assist the Operations Manager-Technical Sales Division and the Technical Specialists- Team Leader in the after-sales service and to assist in achieving the goals and objectives set by the Company.

Job Responsibilities:

• To carry out the technical tasks as instructed by the Operations Manager-Technical & Sales Division and the Technical Specialists-Team Leader on a daily basis.
• To carry out technical fault finding, servicing and installation processes.
• To participate in business development meetings as required to give technical advice.
• To procure sales of the company products and Services as indicated by the Management Team.
• To participate, as necessary, in training programmes for personnel of actual or prospective customers.
• To assist in other sectors of the company as may be required.
• To train junior technical colleagues as may be required.
• To constantly share company information with colleagues.
• To undergo any training in Malta and overseas as deemed necessary for the satisfactory execution of duties.
• To analyse and cost any service given to clients and to liaise with the Operations Manager-Technical & Sales Division and the Technical Specialists-Team Leader to ensure that clients are invoiced correctly and in a timely manner.
• To work towards targets agreed with Management.
• To handle all customers in an enthusiastic and professional manner.
• To repair or replace worn and faulty parts by removing/dismantling them and check parts, referring to manuals as necessary.
• To reassemble, test, clean and adjust repaired or replaced parts and use various instruments to make sure they are working properly.
• To install new equipment at clients premises and ensure that it is functioning properly.
• To maintain all instruments and tools in good repair.
• To keep records of the problems and servicing requirements so as to enable better diagnosis in the future.
• To promote the Companys image, supplies and services at all times.
• To assist other technicians in the analysis and repair of faults in equipment, when necessary.
• To keep abreast with the latest technical developments in the products handled by the Company.
• To be willing to work on standby/after-office-hours support
• To maintain an organized Department administration, stores, spares, cleanliness of the workshop.
• To ensure a high quality/standard of work and service throughout.
• To perform any other duties which may be assigned from time to time.

Requirements:

• Possess a minimum of 2 years experience supporting mechanical and electronic equipment;
• Have a Diploma in Electrical & Electronics Engineering and /or Mechanical Engineering (MQF level 4 would be desirable);
• Be familiar with Microsoft Office applications;
• Possess a good level of verbal and written communication skills in English;
• Be reliable, possess a clean police conduct certificate and driving licence;
• Be able to work in a team and possess good organizational skills with an eye for detail;
• Be able to work under pressure and meet deadlines;
• Be willing to work on-call (on a rotation basis);
• Be willing to travel abroad for training purposes

Job Info:

• Type of Contract: Indefinite
• Salary: Depending on experience
• Working Hours: Monday to Friday from 8.00 - to 17.00
• Candidate location: Must be already living in Malta