Receptionist & Administration Clerk

Responsibilities

• To answer telephone calls in a courteous and friendly manner, obtain the callers name and the Company from which he/she is calling, ask subject matter and route call promptly and accordingly.
• To answer telephone enquiries ensuring that the information given is accurate.
• To greet visitors and ensure that waiting time is as comfortable as possible after notifying the appropriate individual.
• To sort and distribute any mail/packages to the respective departments.
• To assist departments within the Company by sending out transaction records, bill statements and other mailings, as well as entering changes on the Company database.
• To assist the Head of Administration & Debt Collection with administrative tasks, as required.
• To type memos, correspondence, reports and other documents when required.
• To assist in other clerical duties as required.
• To maintain an adequate stock stationery and other related requirements.
• To ensure order and cleanliness within the reception area.
• To keep oneself updated on Company activities/products/services so as to answer enquiries in a professional manner.
• To ensure a high quality/standard of work and service throughout.
• To perform any other duties which may be assigned from time to time

Requirements

• Applicants with 2 / 3 years experience in a similar role will be given preference
• The right candidate needs to be an effective communicator, well organized and a quick learner.
  
• Have excellent verbal and written skills in both Maltese & English.
• Be proficient in using Microsoft Office applications.
• Possess excellent communication and organizational skills.
• Possess an O Level standard of education.