Specialist Commercial Systems

Manpower Malta is seeking to recruit a Specialist Commercial Systems to join our client's team.

The successful candidate will act as a key point of contact for Property Management Systems (PMS) and other commercial systems, supporting the connection between hotel operations, technology, and internal teams. This role requires a combination of hands-on hospitality knowledge, technical understanding, project coordination skills, and a strong focus on improving systems and processes.

The Specialist Commercial Systems will coordinate system-related developments and projects, support hotel pre-opening activities, and work closely with both technical and non-technical stakeholders. The role will also contribute to identifying opportunities for automation and more efficient workflows while ensuring projects, timelines, and deliverables remain on track.

Responsibilities:

• Coordinate PMS developments, system tasks, feature requests, and related activities across different teams.
• Support hotel pre-openings, including PMS setup, operational readiness, and system coordination.
• Manage commercial systems projects, ensuring timelines, stakeholders, and deliverables remain on track.
• Support the development and implementation of commercial projects, focusing on automation and process improvement.
• Identify opportunities to improve systems and workflows while maintaining clear project documentation and cross-functional communication.

Key Requirements:

• Hands-on hospitality experience combined with good knowledge of Property Management Systems (PMS), ideally Oracle Opera Cloud.
• Experience managing cross-departmental projects, preferably involving both hospitality operations and technology.
• Good understanding of hotel operations, distribution processes, and system integrations.
• Strong organisational, problem-solving, and technology-oriented mindset, with the ability to manage multiple priorities.
• Excellent communication skills with both technical and non-technical stakeholders, together with fluency in English; German would be considered an advantage.