Operations Officer

Operations Officer (Payments)

Ready to sit at the heart of global payments? This role puts you inside a fast‑moving card & payments operation, working with international clients, modern systems, and a team that values initiative, problem‑solving, and continuous improvement. No two days are the same and that's exactly the fun.

What You'll Be Doing

• Keep payment operations running smoothly by monitoring systems, processes, and reconciliations
• Prepare, review, and maintain operational and reconciliation documentation
• Act as a key point of contact for clients, responding to queries and supporting service excellence
• Support incident tracking and resolution while driving operational improvements

Requirements

•  Diploma‑level education (or higher) with strong English skills
• Experience in financial services, banking, or card processing environments
• A sharp eye for risk, security, and accuracy, even under pressure
• A proactive, self‑driven mindset—you take ownership, prioritise well, and get things done