Technical IT Specialist

Position: Technical IT Specialist

Based in Malta and reporting directly to the Operations Manager – Technical & Sales Division, the selected candidate will install, service, and maintain cash machines and queuing automation systems while providing hardware and software support, including troubleshooting, scripting, and system monitoring. The role involves client interaction, delivering training, and promoting solutions professionally.

Key Responsibilities:

• Install, service, and maintain automated systems.
• Provide hardware/software support, troubleshooting, and system monitoring.
• Maintain accurate records and assist with cost analysis and reporting.
• Deliver client training and promote solutions.
• Engage in continuous learning and mentor junior staff.

Requirements:

• Hands-on experience with hardware installation and maintenance (preferably automated systems).
• Basic IT skills, including troubleshooting software and online platforms.
• Familiarity with networking, cloud services, and system interfaces.
• Basic scripting/programming knowledge (Python, SQL, PowerShell) is an advantage.
• Understanding of API protocols and architectures (RESTful services, HTTP methods).
• Strong problem-solving skills and eagerness to learn new technologies.
• Good English communication skills and customer-focused attitude.
• Willingness to work on standby or after-office hours support when required.

Desirable Attributes:

• Ability to work independently and as part of a team.
• Attention to detail and commitment to high-quality work.
• Enthusiasm for new technology and automation solutions.

Preference will be given to candidates with Maltese language skills and prior IT support experience. An attractive remuneration package, including an on-call allowance, will be offered.

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