#14 - NYB - IAM/PAM Analyst

Job Purpose:

We are seeking an IAM/PAM Analyst to optimize and automate the User Life Cycle (Joiner, Mover, Leaver), support application rollouts, and ensure secure and efficient access management across the organization.

Key Responsibilities:

• Identify opportunities to automate user lifecycle processes and evaluate new IAM/PAM tools.

• Drive implementation of technologies that add value to the organization.
• Support onboarding and rollout of new applications in partnership with BA, Dev, and Prod Support teams.
• Collaborate with tech leads for integrated end-to-end design and delivery.
• Monitor, troubleshoot, and resolve IAM/PAM-related incidents and support tickets.
• Provide operational support for change and incident management processes.

• Coordinate Quarterly Access Certifications via SailPoint.

• Support audits by providing documentation, logs, or reporting as required.

• Handle user provisioning requests via ServiceNow and SailPoint.

• Work closely with IT, HR, and other departments to align IAM/PAM processes with organizational needs.

Must-Have Skills / Experience:

• Hands-on experience with IAM/PAM tools, preferably SailPoint.

• Knowledge of user lifecycle management (Joiner, Mover, Leaver).

• Experience with incident and change management processes.

• Ability to troubleshoot and resolve technical issues related to IAM/PAM.

• Strong collaboration skills across IT, HR, and business teams.

Nice-to-Have:

• Experience in evaluating and implementing automation tools for IAM/PAM.

• Familiarity with ServiceNow for user provisioning.

• Exposure to audit support and compliance documentation.

• Experience or knowledge in banking environments is a plus.

Contract Type: 

• Contractor 
• Remote
• Payment in USD