Job Openings
Customer Success Executive
About the job Customer Success Executive
Customer Success Executive
You will be a key member of the Manatal sales team assisting in the successful acquisition of new clients as well as the growth of existing clients. This role is for someone who has an entrepreneurial spirit and is seeking a fast-paced environment.
Responsibilities:
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Conducting customer meetings and demonstrating the product
• Maintains relationships with clients by providing/researching for good support, information, guidance, and new business opportunities
• Planning sales strategies to propose to the Sales team and designing activities and planning for sales
• Monitor competition, economic indicators, and industry trends
• Managed relationships with key principals through frequent communication and reporting, emphasizing updates on the product market situation and product development in the market
• Maintain the CRM for opportunity and contact management
• Submits standard sales metrics, weekly forecasts, pipeline management, business plans, and expense reports on a regular and timely basis
• Other tasks assigned by the CEO
Required Skills and Experience:
• 1–5 years related sales experience (experience selling software solutions is preferred; experience in the Recruitment industry will also be considered)
• Strong territory and contact management skills
• Excellent consultative and solution-selling skills
• Working technical knowledge of software components
• Proven leadership skills in both independent and team environments
• Staffing and Recruiting market knowledge is preferred
• Superb communication skills (written and verbal)
• High energy levels, integrity, self-motivated, positive attitude, proactive approach to work, and confidence
• Demonstrated success in a B2B sales environment