Accounts Receivable Specialist

Role Purpose

• The role will be responsible for managing and administering the Accounts Receivable Ledger ensuring that cash receipts are optimised and customers accounts are well managed. The role will report to the Financial Manager and will also work closely with the broader finance team. 

Key Responsibilities and Deliverables

• Manage the Debtors Ledger to ensure:
  • Cash receipts are allocated to transactions accurately and timeously.
  • Claims are processed accurately, timeously and according to appropriate internal controls.
  • Credit notes are processed accurately, timeously and according to appropriate internal controls.
  • Open transactions are genuine and valid transactions.
  • Overdue transactions are followed up proactively, promptly and professionally with customers.
• Manage the Accounts Receivable email inbox and associated tasks.
• Addressing and responding to customers queries promptly, professionally and appropriately
• Managing customer credit limits to ensure customer account balances do not exceed credit limits
• Support with credit insurance obligations
• Managing set up of new customer accounts to ensure appropriate trading terms and controls are implemented prior to activating the account.
• Reviewing, reconciling and following up on invoice discrepancies
• Preparing and reviewing monthly reporting obligations for the business and customers
• Prepare regular customer account reconciliations
• Accurately process a high volume of data entry
• Contribute to the ongoing development and improvement of the Accounts Receivable systems and control processes.
• Work collaboratively with the broader finance team and business to ensure processes and controls are effective and meet target KPIs.

Skills and Competencies

• Accounts Receivable / Credit Control professional with 5 or more years experience
• Language Strong verbal and written English language skills.
• Attention to Detail strong attention to detail with ability to methodically ensure all aspect of complex plans are methodically and accurately executed.
• Planning and organisational capabilities Ability to plan, coordinate and manage the execution of allocated deliverables within agreed timelines to consistently deliver on our customer pledge.
• Results Take ownership of outcomes required to ensure a high-quality result with a can-do attitude.
• Personal leadership Personal awareness, confidence and organisation to manage personal work output to deliver effectively and efficiently on assigned projects.
• Attitude Ability to generate high levels of energy with a focus on results and success.
• Collaboration Ability to work in teams and influence outcomes through excellent communication, persuasion and negotiation skills both verbal and written.
• Dealing with ambiguity Ability to seek clarity from complex or ambiguous requirements with a flexible approach to changing situations and priorities.
• Computer skills highly proficient with Microsoft Office products
• Learning mindset Open to continual learning and personal development in pursuit of excellence.

ShoreXtra Perks:

• HMO Coverage
• Dayshift schedule
• Fixed Weekends off
• Game lounge
• Shorelife perks (gym membership discounts and more!)
• Engaging monthly activities
• Free and unlimited barista-style coffee
• Free parking and shuttle services
• Employee referral incentives (Bronze)