Accounts Receivable Officer

About the Role

We are seeking a highly motivated and experienced AR Officer to join our finance team. The successful candidate will be responsible for managing and overseeing the banking allocation and collections of outstanding debts owed to our companies.You will communicate with clients regarding overdue accounts, negotiate repayment plans, and maintain detailed records of all interactions.This role is crucial for maintaining a healthy cash flow and minimising financial losses for the organization.

Key Responsibilities:

• Daily banking reconciliation, cash allocation

• Contact clients to secure payment of outstanding accounts while maintaining positive customer relationships

• Monitor accounts to identify overdue payments and implement collection efforts

• Negotiate payment plans to help customers manage their financial obligations

• Maintain accurate records of collection activities and client communications

• Collaborate with internal teams to resolve billing issues and discrepancies

Key Requirements:

• Experience in collections:Previous experience in a collections role or similar is preferred to ensure familiarity with the processes and challenges of the industry.

• Strong communication skills:Exceptional verbal and written communication skills are crucial for effectively engaging with clients and negotiating payment solutions.

• Attention to detail:The ability to identify discrepancies and maintain accurate records is critical for success in this role.

• Problem-solving abilities:Adept at analysing issues and developing practical solutions to overcome payment obstacles and manage disputes.

• Negotiation skills:Demonstrated ability to persuade and negotiate payment plans with customers while maintaining a professional and empathetic approach.

• Time management skills:Ability to effectively prioritise tasks and manage time to handle a high volume of accounts efficiently.

• Technology expertise:Proficient in using relevant software tools, such as spreadsheets, databases, and collections management systems, to streamline processes and maintain organised records.

• Knowledge of regulations:Understanding relevant financial regulations and compliance requirements, ensuring adherence to industry standards and practices.

• Team player:Ability to collaborate within a team environment to achieve collective targets and provide support as needed.

Skills & Qualifications:

• 1–3 years of experience in a similar accounts receivable role.

• Intermediate to advanced Excel skills.

• Strong attention to detail and accuracy.

• Excellent communication and organisational skills.

• Ability to work independently and meet deadlines.

Desirable Attributes:

• Familiarity with inventory or ERP systems.

• Understanding of end-to-end accounts receivable processes.

• Ability to identify process improvements and contribute to efficiency.

ShoreXtra Perks

• Free barista-style coffee
• Free parking and jeepney services
• HMO on day one
• 15 paid annual leaves
• Highly engaged team
• Unlimited potential for growth
• Challenging role
• Fun and family-oriented working environment
• Bronze Badge for Shore360 Employee referral program

Work Set Up:

• On-site- Clark, Pampanga
• Monday to Friday, 6:00 AM - 3:00 PM
• Full-time