Senior IT Specialist

Job Summary:

The Senior IT Specialist will be responsible for managing and troubleshooting a wide range of IT-related issues. This role requires extensive experience with networking, hardware, and software troubleshooting, as well as a deep understanding of Windows Server, CCNA, Firewall, and Microsoft Azure Administration. The ideal candidate will also have hands-on experience with Microtech and Microwave technology (specifically Unify), and proficiency in VoIP systems.

Key Responsibilities:

• Diagnose and resolve complex networking, Windows, and cable-related issues.
• Provide hands-on support for hardware-related problems.
• Assist in the installation, configuration, and maintenance of IT systems.
• System Administration:
• Manage and maintain Windows Server environments.
• Administer and configure firewalls to ensure network security.
• Oversee and manage Microsoft Azure Administration tasks.
• Implement and maintain networking solutions, including CCNA certified tasks.
• Ensure network stability and optimize network performance.
• Provide expertise in Microtech and its applications.
• Implement and manage Microwave technology, particularly Unify systems.
• Configure and maintain VoIP systems, ensuring seamless telephone operations.
• Maintain accurate records of IT incidents and solutions.
• Generate reports and provide insights on system performance and issues.

Qualifications:

• Bachelors degree in computer science, Information Technology, Software Engineering, or a related field.
• 3-5 years of experience as an IT Specialist.
• Solid experience with troubleshooting: networking, Windows, and cable-related issues.
• Deep understanding of Windows Server, CCNA, and Firewall.
• Hands-on experience with hardware.
• Very good understanding of Microtech.
• Good knowledge in Microwave technology, specifically Unify.
• Proficiency in VoIP, covering telephones and configuration.
• Experience in Microsoft Azure Administration.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Benefits & Working Condition:

• Working days: 5 days (Sunday : Thursday)
• Working hours: from 9:00 AM to 6:00 PM
• Health & Social Insurance
  
• Work Location: Elsheikh Zayed