BO3 - Document Coordinator - 22.01

BASIC FUNCTIONS:

• Receives, processes and submits home care clinical therapy documents in a timely manner
• Reviews all documents for accuracy and completeness
• Follows up via phone/email with therapy providers regarding missing documents and corrections
• Provide education to providers as needed regarding documentation
• Submits needed documents to Home Care agencies when requested
• Processes invoices to Home Care agencies
• Provides coverage for other members of the home care team as needed
• Provides other related duties as assigned and requested

KEY RESULT AREAS:

• Accuracy

COMPETENCIES NEEDED:

• English speaking -Accent neutral
• Maintains confidentiality of program and patient information
• Knowledge of administrative and clerical procedures and systems (knowledge in the use of outlook/email, PDF and file transfer is a must)
• Technologically proficient
• Ability to multi-task and prioritize responsibilities
• Quick learner
• Attention to Detail
• Integrity
• Team attitude
• Dependability
• Self-Control
• Initiative
• Extremely detail oriented
• Highly proficient in clerical technology
• Critical- independent thinker using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems
• Time Management
• Active Learning
• Learning Strategies

QUALIFICATIONS:

• Quality Assurance
• Familiar with the healthcare/therapy industry