SA3 - Outbound/Inbound Telemarketing and Sales Representative - 22.01

BASIC FUNCTIONS:

• Outbound / Inbound calling Gather
• information, and appointment Setting

KEY RESULT AREAS:

• Lead Delivery
• Conversion %

COMPETENCIES NEEDED:

• Speaks well, ability to build rapport.
• Articulate and Comprehensible
• Must be willing to work in a high call volume environment.
• High Sales Acumen
• Spontaneous and conversant.
• Agents will have a script to follow but must
• be able to carry a conversation and get back to the script.
• Must be willing to work in a high call volume environment.
• Preferably with both Sales and CS Background

QUALIFICATIONS:

• Atleast completed 72units on Tertiary Level or
• Completed SR. highschool
• Understand basic computer navigation
• Versed on using soft phone
• With Sales and Outbound Cold Calling Exp of atleast 1yr
• Knows how to use Microsoft office tools