Nail Technician

Jeddah, Saudi Arabia Education

Job Openings Nail Technician

DUTIES AND RESPONSIBILITIES

1- Product Knowledge:

Visit clients in coordination with Sales Representative to understand the clients needs
Conduct product demonstrations and provide basic training on our products to customers and industry professionals.
Trains customers on Brand's value proposition, including services and retail and ensures in-salon execution
Ensure full product knowledge (theory & practical) has been given as per the brand protocol and understood by the students.
Ensure preparations are set at the required time: Education material to be prepared in a timely manner and provided for
students during all trainings. Materials such as Presentations, workbooks and products for the relevant training.
Stay updated on product knowledge and industry trends to provide accurate information to customers.

2- Customer Engagement:

In salon or academy training, demos and market visits
Assist customers with product selection, addressing their inquiries and providing recommendations based on their needs of their
establishment
Build rapport with customers and maintain a positive and professional image of the brand.
Schedule or reschedule appointments with clients for follow-up trainings and meetings, manage your calendar and align with
the Sales Representative
Plan and lead training sessions in salons based on the monthly Education Strategy
Monitor customer feedback to measure customer satisfaction with the company's products.

3- Collaboration with other departments:

Boosting sales through education
Collaborate with the sales team to provide product expertise
Identify and address customer concerns to ensure customer satisfaction and contribute to sales growth.
Plan and assist with the sales, marketing and professional/senior educators for the open day including salon preparation, client
consultation and treatments, as per the event description.

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