Intern - System and Network Support

Shift: Night (6 pm-3 am)

Job-Mode: Onsite

Responsibilities after Training:

• Configuring, and troubleshooting computer hardware, software, systems, networks, printers, and scanners. These can be in-house networks or Office 365/Microsoft 365 Networks.
• Responding promptly to service issues and requests
• Provide remote support to end-users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS, etc.
• Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing.
• Provide administration and end-user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.
• Perform administration and maintenance of network devices like switches, firewalls, access points, etc.
• Perform installation and maintenance of Threat management systems like Antivirus, Content management, and UTM devices.
• Monitor Data backup and recovery operations.

Skills Required

• Fresh Graduates are encouraged to apply
• Fluency in English communication Is a must.
• Amenable to a flexible work schedule, as the need arises.
• Ability to prioritize tasks based on urgency and importance.
• Should have excellent logical thinking, problem-solving, design, and debugging skills
• Excellent written and verbal technical communication skills

Qualifications

• Bachelor's Degree in Information Technology, Computer Science, or other relevant fields.