IT Key Account Manager

Join the LUZA Group Family

We are always looking for talented individuals who are passionate about progress, innovation, and curious about tackling the challenges that impact our society today.

We are a multinational Engineering & IT company, trusted partners of major global organizations. Focused on the future, we are driven by the pursuit of excellence in everything we do.

Responsibilities

Prospecting: Identify and pursue new business opportunities for IT outsourcing services;

Lead Qualification: Evaluate and qualify leads to ensure they fit the ideal customer profile for the services offered;

Client Needs Analysis: Understand the technological challenges and needs of potential clients to provide suitable outsourcing solutions;

Consulting: Act as a consultant, offering recommendations on how IT outsourcing can solve specific problems and improve operational efficiency;

Proposal Development: Create detailed proposals outlining outsourcing services, benefits, and contract terms;

Presentations: Conduct presentations and demonstrations of services to potential clients, highlighting the advantages and benefits of IT outsourcing;

Negotiation: Negotiate contract terms and conditions, including service scope, service-level agreements (SLA), and pricing;

Sales Closing: Finalize contracts and secure agreement signatures with clients;

Relationship Management: Build and maintain strong relationships with existing and potential clients to ensure satisfaction and identify expansion opportunities;

Post-Sales Follow-Up: Monitor service performance to ensure client expectations are met;

Client Feedback: Collect feedback from clients regarding the services provided and collaborate with the delivery team to resolve any issues or enhance services;

Continuous Improvement: Use feedback to adjust proposals and improve service offerings.

Mandatory Requirements

Understanding of IT and Outsourcing: Deep knowledge of IT technologies, outsourcing models, and their impact on business operations;

Technical Terms and Concepts: Familiarity with IT-related terminology and technical concepts such as cloud computing, information security, and network management;

Previous Experience: Prior experience in sales, preferably in the technology or outsourcing services sector;

Proven Track Record: Demonstrated success in meeting and exceeding sales targets;

Academic Background: University degree in areas such as Business Administration, Marketing, IT, or Engineering may be preferred;

Certifications: Relevant certifications in sales, IT management, or specific technologies are considered a plus.

Additional Requirements

Certifications: Relevant certifications in sales, IT management, or specific technologies are considered a strong asset.

100% on-site position in Buenos Aires, Argentina.