Senior Technical Copy Editor 3 - 152481-1

Job Title: Senior Technical Copy Editor 3 - 152481-1
Location: Fully remote
Schedule: M-F, 40 HR
Duration/Start Date: 4/28/2025 - 6/30/2025
Salary: $37.11/hourly

Candidates with previous experience working at Microsoft Corporation, either as a full-time employee (FTE) or contractor, are strongly preferred.

Summary:

The FastTrack Learn team is seeking an experienced technical editor with excellent communication skills and experience in preparing technical readiness materials and customer-facing documentation for a global audience. The FastTrack Learn team is responsible for creating and maintaining change management and new hire readiness material as well as customer-facing documentation across the entire FastTrack program. The FastTrack Learn team works in collaboration with product groups, operations, development and delivery teams to ensure that our team members are informed and trained to effectively assist customers onboard and deploy Microsoft 365 plans and services.

Responsibilities include:
Organize material and complete editing assignment according to set Microsoft and FastTrack standards regarding clarity, conciseness, formatting, style, terminology, branding, accessibility, privacy and security.
Prepare documentation and videos for publication and localization (both internal and customer-facing use), including process documents, technical articles, guides, reports and some limited graphics.
Light postproduction video editing of recorded presentations and demos.
Meet with content owners to ensure final materials meet their criteria and objectives while adhering to Learn standards.
Manage and regularly communicate on project timelines, expectations, and status across multiple stakeholders.
Assist with content management to ensure content stays fresh and relevant.
Track tasks and work in Azure Dev Ops.

Capabilities:
5+ years experience in a technical writing role
Excellent verbal and written communications skills
Microsoft 365 product experience or knowledge
Technical expertise with products such as Articulate Storyline, Camtasia or Clipchamp, GitHub, Markdown and .xml
Familiarity and ability to manage work in Azure Dev Ops
Strong project management and communication skills
Ability and desire to work in a fast paced, dynamic environment
Ability to handle ambiguity and multi-task
Critical-thinking and problem-solving skills
Proven track record of working with a remote team
Work experience with Microsoft 365 Copilot and with creating training a plus

The purpose of the Fast Track Learn team manages internal training, customer-facing documentation, and customer-facing webinars and videos. They handle all the editing for Microsoft standards and their own standards, as well as the publishing of this content.
Key projects: This role will contribute to general responsibilities of the Fast Track Learn team.

This role offers a fast-paced, dynamic, and collaborative environment, working on the leading edge of Microsoft 365 and Copilot. The team focuses on using AI to enhance work processes and values stability and longevity, with many members having been with the organization for several years.

Candidate Requirements
Years of Experience Required: 5-7 overall years of experience in the field.
Degrees or certifications required: No degree is required to be eligible for this role.
Disqualifiers: Candidates with all previous job titles being very technical in nature would indicate a lack of experience in writing and communication and will not be eligible for the role.
Best vs. Average: The ideal resume would have experience in a fast-paced environment, excellent verbal and written communication skills, and a proactive mindset. They should be proficient in Markdown in GitHub, Clipchamp, and Azure DevOps.
Performance Indicators: Performance will be assessed based on quality of work, which encompasses both the output and how they work, including speed and efficiency.

Top 3 Hard Skills Required + Years of Experience
1. Minimum 2 years experience with Technical expertise with products such as Articulate Storyline, Camtasia or Clipchamp, GitHub, Markdown and .xml. (with a focus on Markdown in GitHub)
2. Minimum 2-3 years experience with Azure DevOps (ADO)
3. Minimum 1-2 years experience with creating and managing training content, particularly training-oriented materials.

Ideally, at least one of the candidates should have 2-3 years of experience in understanding how to improve training content and familiarity with training processes.