Lotus Group is proud to partner with an established organization as they search for an experienced Human Resources Generalist to support the delivery of comprehensive HR services across the organization. Reporting to the HR Manager, this individual will play an important role in supporting employee relations, recruitment, payroll, benefits administration, HR compliance, and continuous improvement initiatives.

The ideal candidate will bring a minimum of five years of progressive HR experience, with strong hands-on knowledge of payroll processes, employee benefits programs, HR systems, and employment legislation. They will be comfortable managing multiple HR responsibilities while providing knowledgeable, responsive support to employees and leadership.

This opportunity is well suited to a detail-oriented, approachable HR professional who enjoys balancing day-to-day HR operations with employee engagement, process improvements, and organizational initiatives. The successful candidate will bring strong technical HR knowledge, sound judgment, and a collaborative approach to supporting employees and managers.

This is a full-time, in-office position based in Edmonton, Alberta.

Role Responsibilities

Human Resources Operations & Employee Relations

• Provide day-to-day HR support and guidance to employees and managers regarding company policies, procedures, and employment practices.

• Support employee relations matters, workplace investigations, conflict resolution, and performance management, escalating complex matters to the HR Manager.

• Administer employee leave programs, including tracking, documentation, and coordination of return-to-work and accommodation processes.

• Support employee engagement, training, development, and performance management initiatives.

• Maintain accurate and confidential employee records while ensuring compliance with applicable employment legislation and company policies.

Payroll & Benefits Administration

• Support payroll administration, including employee information updates, payroll changes, deductions, and accurate maintenance of payroll records.

• Coordinate with payroll stakeholders to ensure employee changes, leaves, and employment information are processed accurately and on time.

• Administer employee benefits programs, including enrollments, terminations, coverage changes, and ongoing employee inquiries.

• Maintain a comprehensive understanding of the organization's benefits program, including eligibility, coverage, plan provisions, and administration requirements.

• Act as a key resource for employees regarding benefits, payroll-related inquiries, and applicable company policies.

• Liaise with benefits providers and internal stakeholders to resolve discrepancies and ensure accurate administration of employee programs.

Talent Acquisition & Onboarding

• Manage full-cycle recruitment activities, including job postings, candidate screening, interviews, assessments, reference checks, and employment offers.

• Partner with hiring managers to understand staffing requirements and support effective recruitment and selection processes.

• Coordinate new employee onboarding, including employment documentation, HRIS setup, orientation, and integration into the organization.

• Support employee transitions, internal movements, and offboarding processes, ensuring accurate documentation and timely communication.

HR Systems, Reporting & Compliance

• Maintain accurate employee information within ADP, HR Connect, BIS, and other HR information systems.

• Prepare HR reports, analyze workforce data, and support accurate employee record management.

• Utilize Microsoft Office applications and Microsoft Copilot to support HR reporting, documentation, data analysis, and administrative efficiencies while maintaining appropriate confidentiality.

• Maintain current knowledge of employment standards, human rights, occupational health and safety, and privacy legislation.

• Review and update HR policies, procedures, job descriptions, and employment documentation to ensure compliance and organizational alignment.

HR Projects & Continuous Improvement

• Coordinate and support HR projects, including project planning, implementation, progress tracking, and reporting.

• Identify opportunities to improve HR processes, employee services, and administrative efficiencies.

• Participate in continuous improvement initiatives, including Kaizen events and organizational process enhancements.

• Collaborate with managers and cross-functional teams to support HR initiatives and organizational objectives.

• Promote a positive workplace culture through effective communication, accountability, and employee engagement.

Qualifications & Experience

• Minimum 5+ years of progressive experience in a Human Resources Generalist or comparable HR role.

• Strong hands-on experience supporting payroll administration, employee changes, deductions, and payroll-related processes.

• Demonstrated experience administering employee benefits programs, with a comprehensive understanding of plan coverage, eligibility, enrollment, and employee support.

• Experience managing full-cycle recruitment, onboarding, employee relations, performance management, and leave administration.

• Working knowledge of Canadian employment standards (all provinces across Canada), human rights legislation, occupational health and safety requirements, and privacy legislation.

• Experience working with HRIS and payroll systems, preferably ADP, along with strong Microsoft Office skills.

• Experience using Microsoft Copilot to support HR administration, reporting, documentation, and process efficiencies.

• Strong organizational and time management skills, with the ability to manage competing priorities while maintaining accuracy and confidentiality.

• Excellent communication, interpersonal, and problem-solving skills, with the ability to build credibility and positive working relationships across all levels of an organization.

• Sound judgment and the ability to manage sensitive employee matters professionally and discreetly.

• Ability to work independently while collaborating effectively with HR colleagues, managers, and employees.

• Willingness and ability to work full-time in an office-based environment in Edmonton.

Preferred Qualifications

• Post-secondary degree or diploma in Human Resources, Business Administration, or a related discipline.

• CPHR designation or progress toward certification is considered an asset.

• Experience working within a structured corporate or industrial environment.

• Familiarity with ADP, HR Connect, BIS, or comparable HRIS platforms.

• Experience supporting HR projects, process improvements, and employee engagement initiatives.

• Strong proficiency with Microsoft Copilot and an interest in leveraging emerging technologies to improve HR processes and efficiencies.

Cultural Fit

The ideal candidate will:

• Be an approachable, relationship-driven HR professional who builds trust and credibility with employees and leadership.

• Demonstrate professionalism, sound judgment, discretion, and a high level of integrity when managing confidential information.

• Bring a proactive, solutions-oriented mindset and the ability to balance employee needs with organizational objectives.

• Be highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.

• Embrace technology, continuous improvement, and innovative approaches to HR administration.

• Thrive in a collaborative, team-oriented environment that values accountability, communication, and employee engagement.

Compensation

A competitive compensation package will be offered based on experience and qualifications. Further details regarding compensation and benefits will be discussed with qualified candidates.

We thank all interested applicants. Please note that only those applicants who meet the qualifications and requirements will be contacted.

Lotus Group provides Elevated Search, Recruitment and Human Resource services across Canada. With established client and talent networks spanning coast to coast, we know that employees are the power that fuel excellent organizations. Lotus Group is dedicated to being Canada's most trusted provider of Elevated People Solutions.

For more information, visit www.lotus-group.ca.