Lotus Group is proud to partner with our client who is seeking a dynamic and results-driven Retail Sales Lead to elevate their team and drive exceptional sales performance. The ideal candidate is a motivated leader who thrives in a fast-paced retail environment, with a strong focus on achieving sales targets, maximizing revenue, and delivering an outstanding customer experience. If you are passionate about retail, possess excellent leadership skills, and have a proven track record of driving sales success, we want to hear from you.

Role Responsibilities

• Develop and execute sales strategies to achieve and exceed store revenue targets and key performance indicators (KPIs).
• Lead, motivate, and mentor the sales team to ensure high levels of performance and productivity.
• Analyze sales data and market trends to identify growth opportunities and implement effective sales initiatives.
• Foster a culture of excellent customer service by ensuring the team consistently delivers a superior shopping experience.
• Oversee inventory management, including stock replenishment and merchandising, to optimize product availability and presentation.
• Collaborate with marketing and operations teams to plan and execute promotional campaigns that drive foot traffic and sales.
• Monitor competitor activity and market trends to maintain a competitive edge.
• Handle escalated customer concerns and ensure timely resolution to maintain customer satisfaction and loyalty.

Role Requirements

• Proven experience as a Retail Sales Lead or in a similar leadership role within the retail industry.
• Demonstrated success in driving sales and achieving revenue targets in a competitive retail environment.
• Strong leadership and team-building skills, with the ability to inspire and guide a sales team.
• Excellent communication and interpersonal skills, with a customer-focused mindset.
• Analytical ability to interpret sales data and market trends to make informed decisions.
• Proficiency in using retail management systems and sales tracking software.
• Flexibility to work evenings, weekends, and holidays as required in a retail setting.
• High school diploma or equivalent; a bachelors degree in business, retail management, or a related field is preferred.