Customer Account Representative

About Lorygen Group

Lorygen Group helps businesses strengthen customer relationships through professional service, engagement, and business solutions. Our team values communication, collaboration, and continuous professional development.

Position Overview

We are looking for a Customer Account Representative to support customer relationships and provide a high level of service. This position is well suited for motivated individuals who enjoy interacting with people and want to develop their communication and relationship-building skills.

Responsibilities

• Build positive and professional relationships with customers.
• Provide information about company products and services.
• Assist with customer questions and account-related requests.
• Support customer engagement initiatives.
• Maintain organized records of customer interactions.
• Work with team members to address customer needs.
• Represent the company professionally during customer interactions.
• Participate in training and professional development programs.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Customer-focused mindset and positive attitude.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Previous customer service experience is a plus but not required.