Senior Manager - Back Office(Gold Loan Company)

Job Title: Senior Manager - Back Office

Location: Bangalore

Salary: 25 LPA

Company: Gold Loan Company

Job Description:

We are seeking an experienced and dedicated Senior Manager for our Back Office operations at a reputable Gold Loan Company based in Bangalore. As the Senior Manager, you will be responsible for overseeing and enhancing the efficiency of our back-office processes. You will play a key role in managing operations, optimizing workflows, and ensuring a seamless experience for both our clients and internal teams.

Responsibilities:

• Lead and manage the back-office operations of our Gold Loan Company.
• Oversee a team of back-office staff, ensuring effective task allocation and performance.
• Monitor and optimize operational processes to enhance efficiency and productivity.
• Ensure compliance with regulatory requirements and company policies.
• Collaborate with cross-functional teams to address operational challenges and improve processes.
• Develop and implement strategies for continuous process improvement.
• Generate reports and provide insights to guide business decisions.
• Handle complex issues and escalations as needed.

Requirements:

• A minimum of 7 years of experience in back-office operations, preferably in the financial sector.
• Strong leadership skills and experience in managing a team.
• In-depth knowledge of back-office processes and best practices.
• Excellent problem-solving and analytical abilities.
• Proven track record in process optimization and efficiency enhancement.
• Strong communication and collaboration skills.
• Ability to adapt to a dynamic and evolving work environment.

If you have a background in back-office operations, possess strong leadership skills, and are looking for an exciting opportunity within the Gold Loan sector, we encourage you to apply for the position of Senior Manager - Back Office. Join us in contributing to the growth and success of our Gold Loan Company.