About the job Lead Trainer- Gold Loan Company
Content Development & Sales Training
Role
In conjunction with our Sales Departments develop course materials from the existing library and from a blank sheet of paper. Includes research as needed to obtain complete, correct and current information.
Maintain content in a library of reusable assets such as pictures, video, and templates.
Design, develop, author, narrate, record, edit, and implement training content and e-learning including handouts, checklists, manuals, tests/quizzes, presentations, scripts, video, audio, etc.
Produce, edit, and deliver engaging training content through web-based, instructor-led, and virtual classroom learning formats.
Design and develop learning outcomes assessment activities, including assessment questions, scenarios, and simulations.
Proof-read and edit content for proper use of grammar, punctuation, style, and brand guidelines. Review and test content for accuracy and usability.
Review and evaluate training materials and programs as part of our continuous improvement quality program.
Skills
Create engaging, interactive, and effective training and performance support materials that enable course-learning objectives and enhance performance.
Application of adult learning and blended learning principles, with special attention to the 70 : 20 : 10 principle of learning transfer.
Strong training content development skills, with focused attention to details with the ability to analyze, organize, and effectively communicate complex ideas through writing.
Ability to communicate effectively orally and provide professional narration for recorded training resources, such as train the trainer
Strong proficiency with MS Word & PowerPoint.
Strong advisor/partnering skills to work effectively with peers, subject matter experts, and other business partners. Ability to quickly learn subject matter.
Resourceful in finding information and fact checking.
Persona:
Bachelors Degree in related field preferred
5 + years of experience in Content Development