Customer Service Representative

Full Time
Schedule 0830-530 Monday - Friday

Position: Customer Service Representative - Medical

Responsibilities:

- Serve as the first point of contact for all incoming calls.

- Provide accurate and timely information to customers regarding medical products, and services.

- Process orders and payments.

- Maintain detailed and up-to-date records of customer interactions and transactions.

- Collaborate with other team members to resolve customer issues and complaints in a timely and professional manner.

- Ability to handle heavy call volume.

Qualifications:

- High school diploma or equivalent; college degree preferred

- Previous customer service experience, preferably in a medical or healthcare setting

- Excellent communication skills, both verbal and written

- Strong organizational and time-management skills

- Ability to multitask and work efficiently in a fast-paced environment

- Proficient in Microsoft Office and other computer applications

- Ability to maintain a positive and professional attitude at all times

Our client offer competitive salary and benefits packages, including medical, dental, and vision insurance, 401(k) options, and paid time off. If you are passionate about providing exceptional customer service and have a desire to work in the medical industry, we encourage you to apply for this exciting opportunity.