We are representing a Real Estate Management Software Product company located at Bangsar South, Selangor. This is a full time perm role with the product company.

Job Responsibilities:

• Liaise with customers to obtain information and data required for system setup and implementation and support After Sales.
• Identify the problem in the obtained information and data. Liaise with clients regarding issues and solutions for them.
• Prepare and maintain system documentation in accordance with any new releases and updates.
• Compiling and updating current issues, documenting, and contributing to the content knowledge base.
• Lead the discussion with clients.
• Keep track of the timeline and liaise with the programmer if any issues.

Job Requirements:

• Candidates have full working rights for Malaysia.
• Good English and Bahasa Malaysia.
• Preferably a Degree/Diploma.
• Preferably has experience working with IT Industry and property management with at least 1 to 3 years of experience.
• Ability to prioritise and multitask.
• Able to work independently, committed, motivated, good working attitude, initiative, and integrity.
• Good communication skills with clients.