Our client is a financial services company from the US. Operating in more than 75 countries around the world and processing billions of transactions each year.

Job Responsibilities:

• Business Solutions Expertise: Provide comprehensive business solutions and service knowledge for international products, assisting in all stages, from specification refinement to partial or complete ownership of business solution design.
• Strategic Analysis and Solution Design: Conduct thorough analyses to ensure accuracy and propose alternative solutions. This includes feasibility studies and risk assessments to prioritize deliverables effectively.
• Client-Centric Strategy Development: Understand and integrate client needs into strategic plans that align with both TSYS and client requirements, ensuring solutions are tailored and relevant.
• Project and Implementation Oversight: Monitor high-level implementation project and business service plans, ensuring projects stay aligned with strategic objectives.
• Business Direction and Client Negotiations: Provide strategic business direction and assist in handling negotiations with clients to secure and finalize agreements. Ensure alignment of project objectives with business goals and client expectations.
• Collaboration and Leadership: Work closely with business, technical, operations, and end-user teams to develop desired solutions.
• System Requirements Review: Assess and validate system requirements to confirm they fulfill business needs, contributing to the overall integrity of the solution.
• Subject Matter Expertise: Serve as a Subject Matter Expert for complex projects, guiding teams through detailed requirement analyses and their impacts on customers and systems.
• Team Engagement and Problem Solving: Participate in client-facing and internal team meetings to determine effective solution approaches. Address and resolve complex issues, leveraging specialized knowledge and experience.

Job Requirements:

• 8+ years relevant experience in the financial services industry (preferably payment systems industry) and/or IT industry
• Educated to degree level in a relevant subject such as Computer Science, MIS, Business or Finance
• Experience and knowledge of application development methods and the software development lifecycle preferably with banking / payment applications
• Demonstrated / proven ability to build relationships at different levels with a variety of stakeholders, up to and including C level
• Experience of working in a dynamic and fast paced environment.
• Excellent spoken and written English communication skills
• Strong ability to learn new technologies and positively handle situations / tasks of wide-ranging complexity and risk
• Flexibility to travel as required
• Flexibility to work unsociable hours with clients and teams in different time zones when required.