Kuala Lumpur, Malaysia
Presales Specialist
Job Description:
Our client is a dynamic IT consulting firm specialising in cutting-edge software and hardware technology, tailored business solutions, and data transformation
Job Responsibilities:
- Responsible for analysing customer requirements, providing consultations, delivering excellent customer service, and supporting the sales team
- Play a crucial role in the pre-sales and posts sales process, helping to shape, refine, and control solutions to meet customer needs
Job Requirements:
- Strong analytical skills, including the ability to gather and interpret data
- Exceptional communication skills, both verbal and written
- Consulting experience, with the ability to understand and address customer needs
- Outstanding customer service skills, with the ability to build strong relationships
- Previous experience in pre-sales, including preparing proposals and conducting product demonstrations
- Ability to work well in a team and collaborate effectively
- Knowledge of industry best practices and trends
- Experience with CRM software and other relevant tools
- Qualifications in business, technology, or related fields are preferred
- Experience with SDLC either agile or any relevant methodology
- Native or Bilingual Proficiency in Chinese