Kuala Lumpur, Malaysia

Presales Specialist

 Job Description:

Our client is a dynamic IT consulting firm specialising in cutting-edge software and hardware technology, tailored business solutions, and data transformation

Job Responsibilities:

  • Responsible for analysing customer requirements, providing consultations, delivering excellent customer service, and supporting the sales team
  • Play a crucial role in the pre-sales and posts sales process, helping to shape, refine, and control solutions to meet customer needs

Job Requirements:

  • Strong analytical skills, including the ability to gather and interpret data
  • Exceptional communication skills, both verbal and written
  • Consulting experience, with the ability to understand and address customer needs
  • Outstanding customer service skills, with the ability to build strong relationships
  • Previous experience in pre-sales, including preparing proposals and conducting product demonstrations
  • Ability to work well in a team and collaborate effectively
  • Knowledge of industry best practices and trends
  • Experience with CRM software and other relevant tools
  • Qualifications in business, technology, or related fields are preferred
  • Experience with SDLC either agile or any relevant methodology
  • Native or Bilingual Proficiency in Chinese