Lab Manager
Job Description:
Job Title: Lab Manager
Location: Shanghai, China
Department: Laboratory Operations
Reporting to: General Manager (Functional: Service Director Testing)
Role Purpose
The Laboratory Manager is responsible for the full operational management of the Shanghai laboratory, ensuring safe, compliant, efficient, and high-quality testing activities. This role drives operational excellence, team performance, customer satisfaction, and continuous improvement within the laboratory.
Key Responsibilities
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Lead laboratory planning and operational target setting to align with business objectives
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Oversee daily laboratory operations, ensuring workflow efficiency and service quality
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Ensure full compliance with legal, safety, quality, and accreditation standards
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Maintain ISO 17025 / CMA-CNAS accreditation and drive continuous quality improvements
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Manage laboratory assets, including equipment planning, calibration, maintenance, and material inventory
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Ensure accuracy, timeliness, and completeness in test reporting and documentation
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Drive operational improvements through data analysis and customer feedback
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Lead, mentor, and develop the laboratory team; build succession planning
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Ensure budget control and effective allocation of laboratory resources
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Represent the laboratory in technical discussions with internal stakeholders and international customers
Qualifications & Skills
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Masters degree in Chemistry, Analytical Science, or related disciplines
(Extensive relevant petrochemical testing experience may substitute academic qualification) -
Minimum 10 years experience in testing laboratories, preferably in fuel or petrochemical testing
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Strong understanding of ISO 8217 marine fuel standards
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Proven experience in ISO 17025 / CMA-CNAS laboratory accreditation
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Strong leadership capabilities with track record in lab team management
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Solid analytical knowledge and familiarity with laboratory information systems (LIMS)
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Excellent problem-solving, prioritization, and decision-making skills
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Strong financial awareness in budgeting and operational cost management
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Excellent interpersonal skills and strong customer service mindset
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Fluent English communication, able to engage confidently in international meetings
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High level of integrity and commitment to continuous improvement
Preferred Background
Candidates currently or previously working in reputable petrochemical inspection/testing organizations (e.g. fuel testing laboratories) are highly desirable.
Required Skills:
Cost Management Team Performance Succession Planning Operations Analysis Operational Excellence Compliance Calibration Chemistry Information Systems Decision-Making Inspection Continuous Improvement Interpersonal Skills Team Management Budgeting Customer Satisfaction Data Analysis Documentation Testing Planning Maintenance Business English Science Customer Service Leadership Communication Management