Practice Support Leader

We are excited to introduce a brand-new opportunity within our Manchester Clinical Negligence team. The Practice Support Leader role has been created to provide operational leadership to our Legal Assistant function and to support the continued growth and success of the department.

This is a key position within the team, combining hands-on legal administration with team coordination and oversight responsibilities

.
You will oversee the current team of Legal Assistants who provide administrative support to our Clinical support team. You will ensure work is effectively allocated, processes are followed, and service standards remain consistently hig

h.
This is an ideal opportunity for an experienced Legal Assistant who is ready to step into a leadership-focused role while remaining actively involved in day-to-day legal administrati

on.
This is a 12 month fixed term contr

act.

Key Responsibi

• lities
  
  Supervise and support the Legal Assistants within the Manchester Clinical Neglige
• nce teamOversee workflow, prioritisation and quality of administrativ
• e outputAct as a central point of contact for operational
• queriesSupport performance management, development and training within
• the teamEnsure compliance with internal processes and client service s
• tandardsLead by example through hands-on involvement in legal administrati

ve tasks

• 
  
  About You
  
  Experienced Le
• gal AssistantConfident overseeing workflow and supporting junior
• team membersHighly organised with strong prioriti
• sation skillsExcellent attention to detail and commitment to high serv
• ice standardsStrong communicator with a collaborative and suppor

tive approa

ch

Who are we?
Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every ste

p of their case.Client service is at the heart of Slater and Gordon and we take pride in the impressive headlines we generate, demonstrating our range of work and the relentless pursuit of justice by

our Solicitors.At Slater and Gordon Lawyers we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their full selves to the job and invest in the company’s future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards

the same goals.
Our core and vo

luntary Benefits:
· Hybrid working – 2 days per week working in the office (must live a reasonable distance to comm

ute to the office)· 35 hours per week

– Monday to Friday· 25 days holiday allowance

plus bank holidays· Buy and sell annual

leave up to 5 days· Employ

ee Referral scheme· Group Incentive Plan (An

nual Bonus Scheme)· Aviva Digicare+ Workplace App providing you with services including annual health checks, access to Digital GP’s, mental health consultations, 2nd medical opin

ions and much more· Employee Assistance Programme where you can access free webinars for stress awareness and co

unselling sessions· Group Income Protection which will support you with an income if you are unable to work long term, as a result of an

illness or injury· Health and Wellbeing Programmes and apps including gym discounts, private medical insurance, cycle to work scheme, meditation sess

ions and much more· Li

fe Assurance cover·

Workplace pension· Benefits Hub providing discounts to over 700 services including cinema tickets, food and drink, travel, and

high street stores

· Dental Insurance· Christmas

and Summer socials· Free legal help and discounted lawyer

led legal servicesSome of the benefits listed above are subject to passing probation or are length of service related. Benefits may be adjusted/removed

from time to time
Your Profe

ssional Development
We will also support and encourage you with developing your career with an award- winning law firm. We run courses across our offices and are continuously monitoring and updating the learning and development offering based on what you tell us. We can support you with your continuous professional development by providing funding for professional qualifications, attending external training courses and providing you with a range of internal

learning

resources.
Our Values
Like all great businesses, we strive to recruit the best people and uphold the hi

ghest legal standards.Our people bring something a little different. We hire people who can challenge, remove roadblocks and deliver outstan

ding customer service.That's why at Slater + Gordon we go further with our values. How we work is guided by th

e S+G Way. This means:· We

do what we say we will· W

e don’t wait we create·

We own it, we sort it· We respect an

d encourage each other

· We make time to live
The S+G Way defines the specific behaviours and actions that our colleagues and our customers care about the most. We know this, because our colleagues helped to create the way, through a series of interactive wo