Job Openings Manager - Corporate Quality Compliance (Compliants)

About the job Manager - Corporate Quality Compliance (Compliants)

Job Title: Manager - Corporate Quality Compliance (Compliants)

Job Location: Vadodara, Gujarat, India

Job Location Type: On-site

Job Contract Type: Full-time

Job Seniority Level: Mid-Senior level

Job Title

Manager

Job Grade

M2

Function

Corporate Quality Compliance

Sub-function

Complaints

Manager’s Job Title

Senior Manager-1

Location:

Vadodara

Job Responsibilities

  • Review of Product Quality Complaint Investigation Reports (US Market).
  • Coordinate with other stakeholders involved in the complaint handling process.
  • Monitor the progress of Filed Alert Reports, Recalls & Product Quality Complaint closure.
  • Logging of Product Quality Complaints (PQC) in the database (TrackWise).
  • Acknowledge the complaints to the complainants.
  • Providing the response letter to the complainant.
  • Reconciliation of received market complaints.

Areas of Responsibility

Product Quality Complaints Management

Travel Estimate

Approximately 10%

Job Requirements

Educational Qualification

M.Sc (Life Sciences) / B.Pharm

Specific Certification

Nil

Skills

Good Technical & Communication Skills, Investigation writing, reviewing, and editing experience, candidate should have worked in USFDA work environment.

Experience

13-14 years


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