Senior Business Analyst

Job Title: Senior Business Analyst

Job Location: Chennai, Tamil Nadu, India

Job Location Type: On-site

Job Contract Type: Permanent

Job Seniority Level:

Senior Business Analyst, Chennai

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We’re looking for a Senior Business Analyst who thrives at the intersection of product thinking, data-driven insight, and team leadership. As a Senior BA at ICON, you will play a pivotal role in shaping strategy, driving execution, and mentoring a small team of junior analysts. This is a hybrid role that blends deep individual contribution with people leadership.

What You’ll Do

• Partner with Product Managers and stakeholders to translate vision into scalable solutions grounded in data, process, and customer insight
• Own the end-to-end requirements lifecycle—from discovery through documentation, validation, delivery, and post-launch retrospectives
• Leverage a strong foundation in SDLC, STLC, Agile/Scrum, and modern product development practices to drive business and product outcomes
• Mentor and manage 2–3 junior BAs, helping grow their skills and ensure quality delivery
• Build compelling narratives and influence decisions across Product, Engineering, and Business leadership
• Develop and deliver high-impact reports and presentations for senior management
• Lead cross-functional workshops and working sessions to align teams and accelerate outcomes
• Balance strategic priorities with hands-on execution—able to flex between big-picture thinking and in-the-weeds delivery

You Might Be a Fit If You Have

• Bachelor’s degree in business, Finance, IT, or related field; advanced degree or relevant certification (e.g., CBAP/CSPO/Product Management) is a plus
• 8–10 years of experience in Business Analysis, Product Ownership, or Product Management
• Proven success delivering impact in cross-functional environments
• Experience managing or mentoring other analysts or team members
• Strong analytical and problem-solving skills, with fluency in data tools and BI platforms
• Clear, confident communication across technical and non-technical audiences
• A mindset that blends strategic insight with tactical ownership—you think big, but get things done

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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