Manager, Clinical Operations

Job Title: Manager, Clinical Operations

Job Location: Osaka, Japan

Job Location Type: On-site

Job Contract Type: Permanent

Job Seniority Level:

Manager, Clinical Operations

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

クリニカルオペレーションチームにおける、CRAや経験の浅いCRA、その他内勤ロールといったメンバーのラインマネジメント（育成、評価、リソースマネジメント、メンバーマネジメント等）をお任せいたします。
下記以外にもプロセス構築といったタスクフォースにも取り組んでいただくことを想定しております。

［具体的には］
・CRAや経験の浅いCRA、その他内勤ロールのプロジェクトアサイン、リソース管理、教育・指導を行う
・メンバーが、高いパフォーマンスを発揮し、質の高い業務を行えるようなマネジメント、およびキャリア開発プランに基づく育成を行う
・メンバー個人のキャリアゴールの達成に向けたサポートや、適切なフィードバックを行う
・昇給、昇格に紐づくパフォーマンスのマネジメントを行う
・優秀な人材の定着（retention）、およびクライアントの求める期待以上のサービスを提供できるように、メンバーのWorking Environmentに気を配りながらマネジメントを行う
・プロジェクトタスク、およびタイムライン管理によって、プロジェクトチームが顧客のニーズに寄り添えるよう、アサインを含めた適切なリソースマネジメントを行う
・他のFunctional Managersとのコミュニケーションを取りながら、最適なチーム運営およびメンバーマネジメントを行う
・タスクフォースチームをリードし、仕組みやプロセス改善に向けたイニシアティブを執る
・適切なコミュニケーションによって、チームビルディングを行う
・社内におけるPoint of Escalationとして、問題やconflictの改善・解決に取り組む
・弊社のシステムやプロセスに照らし合わせ、自部門のメンバーがコンプライアンスを遵守しているかどうかを確認・評価する
・必要に応じてAssessment Visitや、Bid Defense Meetingへの参加、またはそれらに向けたサポートを行う
・クリニカルオペレーションのパフォーマンスを最大限発揮し、クライアントに対して質の高いサービスを提供できるよう、クリニカルオペレーションに関わる人材の採用にも携わる

We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements. You will contribute to the advancement of innovative therapies through strategic leadership in operational planning and management of clinical study teams.

What You Will Be Doing:

• Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
• Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
• Monitoring trial progress and performance metrics, providing insights to inform decision-making and drive continuous improvement.
• Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
• Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.

Your Profile:

• Advanced degree in a relevant field such as life sciences, nursing, or a related discipline.
• Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
• Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
• Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
• Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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