Job Openings
Clinical Advisor
About the job Clinical Advisor
Job Title: Clinical Advisor
Job Location: London, UK
Job Location Type: Hybrid
Job Contract Type: Full-time
Job Seniority Level: Entry level
We are looking to hire a registered Clinical Advisor (nurses, pharmacists, paramedics etc.) to provide expert clinical guidance to patients via our digital telehealth platform. You will have a high level of clinical ownership and accountability and will report to the Clinical Team Lead.
This is an ideal role for someone who wants to challenge themselves in a fast-paced digital healthcare environment and manage high-volume virtual consultations across multiple treatment pathways in order to deliver safe, efficient, and high-quality patient care at scale. If you like delivering high-quality digital care while balancing clinical safety, efficiency, and patient experience, this role is for you!
What You’ll Be Doing
Deliver high-quality virtual consultations via live messaging and phone calls, providing evidence-based guidance for weight loss, hair loss, and erectile dysfunction treatments
Apply clinical expertise to ensure patient safety while efficiently managing a high volume of consultations
Maintain exceptional standards of patient care while meeting service level agreements and efficiency targets
Balance efficiency with quality care across multiple patient interactions without compromising clinical standards
Communicate with empathy to support patients through challenging treatment experiences
Adapt quickly to new systems, processes, and clinical protocols in a fast-paced digital environment Able to work independently with strong self-management, prioritisation, and resilience in a demanding role
What We Need From You
Current registration as a healthcare professional (nursing, pharmacy, dietetics, or related field)
Minimum 2 Years Of Patient-facing Healthcare Experience.
Experience in telemedicine, digital healthcare, or remote patient consultations.
Experience performing patient assessments or triage
Strong digital literacy and comfort with healthcare technology platforms
Proven ability to manage high volumes of patient interactions whilst maintaining quality care Knowledge of weight management and/or men's health conditions
Experience with patient prioritisation and efficient workflow management
What we offer
Share options
Private medical insurance
Gym & wellness benefit with Wellhub
Hybrid role based in London Bridge 3 days a week
Lunch once a week
Cycle to work scheme
Electric car scheme
25 days holidays and generous parental leave & flexible working policies
Our interview process
Initial screening call with our Clinical Recruiter
First interview with Clinical Team Lead
Final stage with Head of Clinical Services
Healthcare is broken. We’re fixing it — and we need your help.
Back in 2019, we launched MANUAL to to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way.
In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way).
Ready to join us and change how healthcare feels for millions of people?
This is an ideal role for someone who wants to challenge themselves in a fast-paced digital healthcare environment and manage high-volume virtual consultations across multiple treatment pathways in order to deliver safe, efficient, and high-quality patient care at scale. If you like delivering high-quality digital care while balancing clinical safety, efficiency, and patient experience, this role is for you!
What You’ll Be Doing
Deliver high-quality virtual consultations via live messaging and phone calls, providing evidence-based guidance for weight loss, hair loss, and erectile dysfunction treatments
Apply clinical expertise to ensure patient safety while efficiently managing a high volume of consultations
Maintain exceptional standards of patient care while meeting service level agreements and efficiency targets
Balance efficiency with quality care across multiple patient interactions without compromising clinical standards
Communicate with empathy to support patients through challenging treatment experiences
Adapt quickly to new systems, processes, and clinical protocols in a fast-paced digital environment Able to work independently with strong self-management, prioritisation, and resilience in a demanding role
What We Need From You
Current registration as a healthcare professional (nursing, pharmacy, dietetics, or related field)
Minimum 2 Years Of Patient-facing Healthcare Experience.
Experience in telemedicine, digital healthcare, or remote patient consultations.
Experience performing patient assessments or triage
Strong digital literacy and comfort with healthcare technology platforms
Proven ability to manage high volumes of patient interactions whilst maintaining quality care Knowledge of weight management and/or men's health conditions
Experience with patient prioritisation and efficient workflow management
What we offer
Share options
Private medical insurance
Gym & wellness benefit with Wellhub
Hybrid role based in London Bridge 3 days a week
Lunch once a week
Cycle to work scheme
Electric car scheme
25 days holidays and generous parental leave & flexible working policies
Our interview process
Initial screening call with our Clinical Recruiter
First interview with Clinical Team Lead
Final stage with Head of Clinical Services
Healthcare is broken. We’re fixing it — and we need your help.
Back in 2019, we launched MANUAL to to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way.
In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way).
Ready to join us and change how healthcare feels for millions of people?
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