Customer Service Representative

LifeBank Microfinance Foundation, Inc. (LBF)

we excel, we care, we share

LifeBank Microfinance Foundation, Inc. is a non-stock and non-profit organization engaged in micro-financing initiatives that advance comprehensive and sustainable development in rural and urban areas through integrated social services. We are a major catalyst in breaking the chains of poverty in the Philippines.

LBF is backed by its 2 pillar programs: The Ikabuhi Microfinance Program (IMP) for financial services and the Sustainable Development Program (SDP) for social services.

Job Title: Customer Service Representative

Location: Gov. Fermin Caram St., Brgy. Maria Clara, Iloilo City, Iloilo

Job Summary: A customer service representative is responsible for providing helpful information, answering questions, and responding to complaints and inquiries. This includes but not limited to answering calls, responding to messages and emails, and reaching out to internal and external customers when needed. He/she is the frontline support to ensure that customers are satisfied with LBF products, services, and policies.

• A graduate of BS in Mass Communications, Development Communications, Business Management or its related.
• Experience in customer handling online, phone, and in person
• At least 1 year experienced in the field of customer service work.

How To Apply?

Click apply to this position/job or apply to our career page by clicking this link LifeBank Career Page https://www.careers-page.com/lifebank for faster processing.

Requirements: Resume and Application Letter addressed to HDBP Head Ms. Jeselyn M. Mendote

Contact Us!

Call us from Mon-Fri 8 am-5 pm at Talent Acquisition Hotline Number 09190660750 or email us at hdtalentacqsec@lbfinc.org