OVERVIEW:

The Waste Management Administrator will be responsible to assist with various aspects of waste / refuse management with the various municipalities and the Facilities Management team. The main responsibility of the role requires the administrator to reduce the waste / refuse cost base to its lowest possible, ensuring the municipalities invoice correctly for refuse removal and Facilities Management manage the outsourced waste management Service Provider.

RESPONSIBILITIES:

Waste Management

• Ensure that the municipal billing is accurate.

• Perform verification of the municipal utility accounts to ensure the waste / refuse collection costs are accurate, in accordance to actual number and type of refuse bins on site.

• Work with Facilities Management to contract correct number and type of municipal bins.

• Work with municipalities to reduce number and type of bins to the least possible.

• Audit and verify all waste billing information on the municipal utility invoices with the monthly Facilities Management reports regarding actual collection of bins.

• Perform variance analysis for all buildings we manage in house and those by the outsourced waste management service provider.

• Partner with Facilities Management to investigate re-cycling options in order to bring the contract price down due to possible rebates from recyclers.

• Work together with those employees responsible for Environmental Social Governance data.

• Ensuring that waste collection schedules are followed by liaising with Facilities Management to ensure bins are placed outside timeously for collection.

• Logging calls with council if bins are not cleared.

• Working with Facilities Management and external service providers to ensure that waste areas are always kept clean and waste is collected timeously

• Damaged/Obsolete bins are replaced.

Reporting

• Performance Reports and other waste / refuse management standardised building reports to be maintained for all buildings. Including, number of bins per building, numbers of bins collected by municipalities, billing information and savings.

• Any other reports or reconciliations as requested by the billing manager should be provided.

Utility Management

• Municipal Engagement & General Support.

• Perform on-site meter readings where required.

• Data entry/capturing of meter readings.

• Tenant account recon and resolving queries timeously.

• Reviewing billing methodologies and ensure correct tariffs are being applied.

• Manage the relationship between Company/Municipalities.

• Regular Reporting and risk management.

• Utility accounting and administration functions.

• Work with Utilities Management and municipalities to ensure buildings are on the most beneficial tariffs.

• Utilities audits.

• Ensures compliance with relevant Acts.

• Assist the utilities manager with the processes and systems within the area of accountability to ensure compliance and minimise business risk.

• Any other utilities related task as requested by the utilities manager.

Skills

• Knowledge and understanding of municipal processes, tariffs and waste handling.

• Ability to work under pressure and multitask, sometimes afterhours due to the nature of the job.

• Demonstrated strong organizational skills with the ability to prioritize work to meet deadlines.

• Possess basic computer skills with the capacity to promptly learn new computer software programs relevant to the organisation. Including knowledge of Microsoft Office suite.

• Interpret and relay instructions and directions and transfer information accurately in writing.

• Establish and maintain highly effective working relationships with other employees and the municipalities.

• Modern office procedures and account posting procedures.

• Ability to perform difficult and responsible work with independent discretion through to completion.

• Ability to make decisions in accordance with laws, regulations, ordinances and established procedures.

• Ability to exercise good professional judgment.

• Ability to display calm and courtesy to utility customers and municipal