Onboarding & Customer Experience Officer

Le Chene is supporting a business hub in Ajman to appoint an Onboarding & Customer Experience Officer to coordinate customer onboarding and ongoing service support.

Scope

Customer onboarding and documentation coordination

Application tracking and internal service handovers

Customer enquiries, issue resolution and follow-up

Accurate CRM records and customer feedback reporting

Profile

Experience in customer onboarding, business support or customer service

Strong attention to detail and document management

Clear communication and practical problem-solving

Confidence using CRM systems and coordinating multiple stakeholders