Key Responsibilities

• Develop and implement comprehensive retention marketing strategies to meet client goals

• Optimize client accounts using a deep understanding of Klaviyo and retention marketing KPIs

• Manage the entire lifecycle of email marketing campaigns, including setup, analysis, and optimization

• Build and maintain strong client relationships by taking calls, presenting strategies, and sharing results

• Ensure all client-facing video calls are professional, supported by a polished and visually appealing background setup

What We're Looking For

• 2+ years of hands-on experience with Klaviyo in an ecommerce setting

• Proven ability to develop and execute successful retention marketing strategies

• Strong grasp of key retention marketing KPIs and tactics to optimize account performance

• Exceptional communication skills and confidence in client-facing interactions

• A professional video call setup with a neat background (tested as part of the interview process)

• Results-driven mindset with a commitment to client success