Office Manager

Are you passionate about making a meaningful impact on patients' lives? Do you take pride in supporting a dedicated healthcare team and ensuring smooth operations? If so, keep reading!

Mid-Atlantic Kidney Centers is seeking an Office Manager to join our well-established, private nephrology practice. In this role, you will play a key part in coordinating all administrative functions, ensuring our team works seamlessly. Were looking for a versatile professional with strong management skills, the ability to make sound decisions under pressure, and a commitment to maintaining efficient office operations. Medical knowledge, excellent organizational abilities, and a capacity to thrive in a fast-paced environment are essential.

Our practice includes:

• 4 Physicians
• 2 Advanced Practice Providers
• 7 Administrative Staff
• 2 Locations: Richmond/Midlothian and Prince George, VA

The ideal candidate will live near one of our locations and be open to traveling once per week to the other location.

If you have a positive, can-do attitude and are excited to contribute to a growing practice, we encourage you to apply!

As Office Manager, you will provide leadership, supervision, and direction to office staff, handling the following key responsibilities:

• Collaborate closely with providers to ensure efficient patient care and workflow.
• Coordinate all scheduling to include physician schedules, on-call schedules, patient and staff scheduling.
• Promote a positive work culture for all staff members.
• Address and resolve patient or family concerns in a timely, thorough manner.
• Coach, counsel, and manage staff performance, providing feedback and appraising results.
• Oversee billing staff to ensure proper and efficient billing and collections.
• Serve as the practices liaison with outside vendors such as practice consultant, IT and other vendors.
• Perform additional duties as needed to support seamless office operations.

Qualifications:

• 2-5 years of experience in a medical office environment
• Proficiency in Microsoft Office Suite and Outlook and EHR
• Professional demeanor and appearance
• Excellent written and verbal communication skills
• Strong conflict resolution skills
• Ability to be resourceful and proactive in handling issues
• Strong organizational skills
• Effective multitasking and time-management skills with prioritization capabilities