IT Project Manager

UHealth provides best-in-class collaborative care solutions for skilled nursing and long-term care facilities throughout the mid-Atlantic. We are seeking an experienced IT Project Manager to oversee and enhance our IT operations in collaboration with a trusted third-party IT vendor.

The IT Project Manager will serve as our IT System Administrator and be responsible for managing our cloud-based IT infrastructure, supporting staff and clinical technology needs, managing special projects and ensuring seamless coordination with our third-party IT vendor. This role is essential for maintaining our systems' reliability, security, and efficiency, with a strong focus on healthcare-specific requirements like HIPAA compliance and electronic health records (EHR) management.

Key Responsibilities of the IT Project Manager include:

• Oversee day-to-day IT operations and provide strategic guidance for the practice's IT infrastructure.
• Serve as the primary point of contact between our practice and the third-party IT vendor, ensuring high standards of service and support.
• Collaborate with the IT vendor to implement, monitor, and improve network security, EHR systems, and data management practices.
• Manage software and hardware upgrades, troubleshoot technical issues, and ensure system optimization for all practice operations.
• Develop and enforce IT policies and procedures, with a focus on HIPAA compliance and data security.
• Coordinate IT training for staff and ensure that the practice is kept up-to-date with technology best practices in healthcare.
• Communicate with and support our remote workforce out in the field.
• Evaluate and recommend new technologies and system upgrades to support the practice's goals.
• Perform data analytics on the practices EHR and other data.

Qualifications:

• Bachelors degree in Information Technology, Computer Science, or a related field. Masters degree is a plus.
• 5+ years of IT management experience, preferably in a healthcare setting.
• Demonstrated experience in vendor management and collaboration with external IT service providers.
• Experience with cloud-based IT systems, Microsoft 365/Teams/Outlook and VPN phone system.
• Proficiency with healthcare software, particularly EHR systems, Microsoft 365 and Power BI.
• Strong understanding of data privacy regulations, including HIPAA.
• Excellent communication and leadership skills, with the ability to train and support non-technical staff.