Front Desk Specialist

Prima Medicine, a well-established, state-of-the-art primary care practice in the Washington, D.C. metro area, is seeking a full-time Front Desk Specialist to join our collaborative team. Were looking for a hard-working, organized, and friendly professional who excels in a fast-paced environment and is committed to delivering exceptional customer service. The ideal candidate is a strong team player who can multitask, communicate effectively, and maintain a high level of professionalism.

Key Responsibilities

• greeting patients
• check-in/check-out
• scheduling appointments
• taking co-pays
• answering phones
• answering patient billing inquires
• managing referrals
• entering demographics
• insurance verification and pre-authorization
• other general office duties as required

Qualifications

• Previous medical office experience required; primary care experience preferred
• Strong computer skills; Athena EMR experience, preferred
• Excellent communication abilities
• Friendly, outgoing personality with a professional presence
• Exceptional organizational skills and attention to detail
• Strong work ethic and reliability

Schedule & Work Locations

• Full-time, Monday - Friday, 8:30 a.m. to 5:00 p.m.
• Occasional weekend clinic hours
• Work split between our Tysons and Fairfax offices

Compensation

$20 - $25 per hour, based on experience

Benefits

• Health insurance
• Paid time off
• Retirement plan

About Prima Medicine

At Prima, we provide comprehensive care that supports both wellness and the management of acute and chronic health conditions. Our services include annual physicals, pap smears, and treatment for conditions such as acid reflux, peptic ulcers, diabetes, high cholesterol, hypertension, sleep disorders, and arthritis. In addition to primary care and weight management, we also offer a Concierge Care program (Prima Medicine Concierge Care) and operate Prima Urgent Care in Fairfax to address patients immediate healthcare needs. We have offices located in Fairfax, South Riding, Tysons and Merrifield.