Medical Office Assistant - Front and Back Office

This is a wonderful opportunity to join a small, well-established private practice - our team works closely together to deliver exceptional, personalized care in a warm and welcoming environment. We are seeking a highly organized, outgoing, and friendly Medical Office Assistant who is dependable, flexible, and detail-oriented.

In this role, you will handle both front and back office responsibilities. Experience with front office duties is especially important, and we are happy to train the right candidate in the back office tasks.

Front Office:

• greeting patients
• check-in/check-out
• scheduling appointments
• answering phones / phone triage
• managing referrals
• entering demographics
• securing prior authorizations
• facilitating communication between practice physicians, patients, and other healthcare providers
• other duties as requested

Back Office:

• triaging and rooming patients
• measuring and recording patient vitals in the EMR
• returning patient calls
• managing referrals, prescriptions and orders
• ordering medical supplies and stocking exam rooms
• other duties as requested

You will start at the front desk, checking patients in and escorting them to their appointments. As you get comfortable, you will also learn check-out procedures and other administrative tasks. The front desk is usually staffed by two team members who work closely together and support one another throughout the day. Our medical office assistants collaborate to cover time off when needed, which provides tremendous flexibility and contributes to strong job satisfaction across the team.

Applicants must have:

• A minimum of two years medical practice experience, preferred
• Proficient computer and EMR skills, Epic and Veradigm/Allscripts experience is a plus
• Strong communication and documentation skills
• Strong attention to detail
• Outgoing and friendly personality
• Team player
• Ability to multi-task

This position works weekdays only - 4 or 5 days per week.

Benefits Include:

• Holiday Pay
• Paid Time Off
• Cafeteria 125 Plan (Aflac)
• Uniform Allowance
• Free Parking

Compensation: $20 to $25 per hour based on experience.