About the job English Teacher
Job Title: English Teacher (Thai Nationality)
Location: Laguna Phuket, Thailand
Job Purpose:
To enhance the English communication skills of associates across departments by delivering relevant, practical, and engaging English language training. The Applied English Resource Coordinator is responsible for designing and teaching job-specific lessons that support service excellence, improve guest interaction, and build associates' confidence in real-world workplace situations. This role ensures that English learning is accessible, consistent, and aligned with operational needs, contributing to both individual growth and overall guest experience quality.
Key Result Areas:
Direct outcomes the role is expected to deliver through teaching and program coordination.
English Language Teaching for Associates
- Deliver engaging and practical English lessons tailored to different departments (e.g., Front Office F&B, Housekeeping, Spa).
- Focus on improving communication skills in real-life service situations, aligned with brand and service standards.
Curriculum Design & Customization
- Design or adapt English learning content based on departmental needs and job functions (e.g-, guest greeting, handling complaints, upselling).
- Customize lessons to accommodate varying English proficiency levels among associates.
Training Outcomes & Progress Monitoring
- Conduct regular assessments and maintain learner progress records.
- Use feedback and observations to adjust content and teaching approach for maximum impact.
General:
Day-to-day duties to support learning delivery and program administration.
- Plan and deliver weekly/monthly group classes and one-on-one coaching sessions as needed
- Maintain a structured schedule across multiple departments and coordinate with department heads to minimize disruption to operations.
- Support language development campaigns or seasonal training programs (e.g., peak season readiness).
- Create or manage an English learning corner/ resource hub with printed and digital materials for self- study.
- Collaborate with the Banyan Academy and L&D team on reporting, program development, and impact measurement.
- Participate in associate engagement events and activities that promote communication and team bonding.
Key Qualifications:
Education: Degree in English, Education, TESOL, Applied Linguistics, or related field.
Experience:
- Minimum 2 years' experience teaching English as a second language (preferably in hospitality or adult education).
- Prior experience in service environments (hospitality, travel, retail) is a strong advantage.
Skills:
- Strong spoken and written English; able to explain concepts simply and clearly.
- Confident in classroom facilitation and group engagement.
- Ability to adjust tone and language complexity for learners at different levels.
- Familiar with lesson planning, basic curriculum design, and use of visual/digital tools to aid teaching.
Personal Attributes:
- Friendly, patient, and culturally sensitive.
- Organized and adaptable, able to work with changing schedules and diverse learners.
- Passionate about developing others and promoting learning through encouragement and relevance.