Security Supervisor

PRIMARY RESPONSIBILITIES:

• Helps to manage the Security outsource in concurrence with the Centralize Security.
• Supervises all activities of security staff to ensure compliance with and proper application of department regulations and property policy.
  
• Promotes a safety attitude amongst the employees.
  
• Ensures safety of persons in the property assets.
  
• Inspect and ensure all the safety equipment (Fire extinguisher, Fire hose system, AED machine etc.) are ready to use and in good condition.
  
• Reports irregularity in employee or guests behavior.
  
• Handles loss, damages and accidents.
  
• Handles documents and follows up with necessary persons any incidents occurring in the hotel premises.
  
• Investigates theft as reported by guest or employee.
  
• Documents all action in the department, including emergencies, loss, theft or accident.
  
• Performs other duties as assigned by the Management team.
  

ADMINISTRATIVE RESPONSIBILITIES:

• Acknowledges and screens daily work schedule in concurrence with the Manager.
• Conducts daily briefing and de-briefing in the absence of the regular trainer.
  
• Proposes an effective duty to ensure sufficiency of manpower in accordance with volume of business.
  
• Establishes two-way communication with related departments.
  
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
  
• Manages time effectively by meeting deadlines on time.
  
• Identifies and solves problems in a professional manner.
  
• Prepare all documents and reports for safety required.
  

TECHNICAL RESPONSIBILITIES:

• Knows and understands policies relating to his/her department and others.
• Recognizes good quality products and presentation.
  
• Checks and improves all service standards established by the company.
  
• Provides assistance to the staff when required during peak periods.
  
• Maintains grooming standards for all personnel.
  
• Conserves energy and water at all times by not decreasing guest comfort and cleaning efficiency.
  

COMMERCIAL RESPONSIBILITIES:

• Communicates effectively with guests, clients, business partners and staff.
• Participates in community projects or activities in order to promoting the Property Brands image and cooperation to improve community relationship.
  

RELATIONSHIP

• Reports to CJP Manager/Centralize Security Manager.
• Helps to direct and supervise the activities of all staff.
  
• In the absence of Security Manager, coordinates with other managers for all activities of the property.
  

OTHERS

Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

Represents Lagunas brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

JOB REQUIREMENT

• Minimum education of High Vocational diploma in any discipline. Bachelors degree holder is highly regarded
• At least 3 years experience in similar position in security & safety operation.
  
• Basic knowledge of local laws, investigative methods and fire safety.
• Have good English communication skills both in written and spoken.
  
• Possess professional disposition with good communication and interpersonal skills.