Reception Assistant (IBEROSTAR)

At Iberostar, we are looking to hire a Reception Assistant to join our team at the Iberostar Hotels, but before knowing more about the position, we think it is important that you know a little about Iberostar Group: 

· We are a company 100% family (Specifically, a family of more than 30,000 colleagues).
· We have a presence in 35 countries and our headquarters are in Palma de Mallorca.
· Our values ​​are very important to us, all our actions are in accordance with them. (Passion, Responsibility, Transparency, Creativity and Humility).
· We are pioneers in responsible tourism.

As a Reception Assistant, your role will be based on:

- Following the instructions and work protocol of the Reception department.
- Customer Service: check-in / check-out.
- Safeguard valuables and deposited money.
- Print departmental lists.
- Receive, process and direct customer complaints to the corresponding services.
- Preparation of the news report.
- Carry out billing and collection tasks.
- Cash register.

REQUIREMENTS

What are we looking for in you?

- German and English essential, minimum level B1.
- Previous experience in hotels is valuable.
- Office knowledge (Gmail, Google Drive, etc.).
- Proactivity and teamwork.