German Support Specialist - Hybrid PORTO

Are you passionate about Customer Service and Online Industry? Do you have exceptional communication skills in German? This is your chance to kickstart or elevate your career by working as a Customer Specialist for one of the most renowned global companies in Porto!

What Youll Do:

• Inbound customer service position
• Support customers with their questions and being the first line contact around the entire service retail
• Questions are frequently related with phone banking ID, T-PIN & Postbank app setup.
• Presentation of the product range & support of central marketing campaigns.

What Were Looking For:

• Fluency in German (C1 level or above) and advance in English.
• Excellent communication and interpersonal skills.
• Prior experience in customer support is a plus but not mandatory.
• Strong problem-solving abilities and attention to detail.

What We Offer:

• Competitive Salary: Includes a base salary, two additional annual bonuses, and performance incentives.
• Benefits: Meal allowance, healthcare coverage, and exclusive discounts.
• Welcome Bonus: 1500
• Comprehensive Training: Provided by certified instructors to set you up for success.
• Career Development: Opportunities for professional growth within the company.
• HYBRID 
• Relocation package for candidates abroad

We're looking for candidates who can start immediately, so dont wait to apply!

Join a dynamic and supportive team, where innovation meets opportunity. If youre ready to take your career to the next level, wed love to hear from you!