Job Openings
French Customer Advisor
About the job French Customer Advisor
As a Customer Advisor you will:
- Provide excellent customer service by providing information about products or services, taking or entering orders, canceling accounts, or obtaining details of complaints
- Being responsible for the administrative support to the financial area, ensuring that the policies, procedures, and activities instituted are executed in time, correct, and in an effective manner
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken
- Prepare, maintain, and review purchasing files, reports, and price lists
- Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications
- Assist suppliers through e-mails and chat
We are looking for:
- Native or Proficient in French (level C2)
- Fluency in English (C1)
- Strong analytical and problem-solving skills
- Proficiency in Excel
- Good communication skills
- Autonomous and able to ensure end-to-end delivery of projects
- Responsible, flexible, dynamic, and resilient