Job Openings
German Customer Service Advisor - Greece
About the job German Customer Service Advisor - Greece
Responsibilities:
- Be the primary point of contact for customer requests, providing an enhanced customer experience
- Utilize multiple communication channels (phone, chat, and email) to provide daily support to everyday household gadget users
- Respond to customer inquiries about the clients new and existing products, facilitating their use
- Handle complaints always in a graceful and professional manner
- Resolve issues as they arise timely and efficiently
- Maintain solid customer relationships by handling questions and concerns with speed and professionalism
Requirements:
- High level of fluency in German
- Great knowledge of the English language (oral & written)
- Work experience in a customer support role is a plus
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Tech savviness & learning agility
- A genuine sense of ownership along with an unbreakable team spirit
- A positive attitude, empathy, and high work- ethic
- Flexibility in adapting to a fast-paced environment
On offer:
- Complete relocation support (flight ticket pick-up & drop both at no cost to you)
- Free accommodation or extra accommodation bonus
- Competitive monthly salary + 2 extra salaries per year
- Health care discounts and benefits
- Consistent support for anything you may need along the way
- Numerous benefits and discounts
- State-of-the-art premises including an amazing activity room with a fully-equipped gym, table tennis table, and more
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- Professional growth & development opportunities within a multicultural, safe and fun workplace
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.