IT Applications Manager ( Healthcare)

Responsibilities:

• Participate in the testing, implementation, troubleshooting and support of IT Application Software.
• Assist in project planning, scheduling, user requirement gathering, GAP analysis, System Integration Testing (SIT), User Acceptance Testing (UAT), user training throughout the project implementation.
• Assist to plan and roll out IT Application Software patches and upgrade
• Provide direct support to end users, working within the established support framework that includes business and IT input.
• Assist to resolve IT Application Software issue with vendors and key stakeholders to ensure the smooth implementation of the IT Projects.
• Consistently strive to improve knowledge and skillsin the development of IT Application Software (HIS / ERP) and processes and work cooperatively within business user and IT to develop resolutions to issues in response to user requests and concerns.
• Take responsibility for own workload and keep others informed, highlighting potential problem, and suggesting solution to ensure continuity of service delivery.
• Ensure maximum use and efficiency of IT Application Software (HIS/ ERP), by performing regular analysis and assessment of functional workflow and provide recommendations for the automation of manual processes.
• Perform other related duties as may be assigned or delegated by the Superior or any other person as directed from time to time.

Requirements:

• Possess at least Diploma/Advanced/Higher/Graduate Diploma/bachelors degree in Information Technology or equivalent.
• At least 10 year(s) of working experience in the related field preferably with healthcare exposure an added advantage is required for this position
• Experience in Health Information system & ERP; specially areas of Patient Billing, Insurance, Doctor Fee, Backend Financial Systems etc
• Ability to lead a team
• Ability to work effectively individually and as part of a collaborative team.
• Ability to work on several complex issues at the same time.
• Ability to collect, analyze, and present data at various audience levels.
• Willing to travel