Job Openings Application Support Specialist

About the job Application Support Specialist

Responsibilities:

  • Provide support for both front-end and back-end systems, ensuring smooth and efficient operation of technical services.
  • Troubleshoot and resolve technical issues related to application servers, middleware, and databases.
  • Perform regular maintenance tasks including patching, upgrading, and configuration of WebSphere Application Servers and IBM MQ.
  • Oversee the deployment of new applications and updates, ensuring proper configuration and integration with existing systems.
  • Utilize tools like Splunk to monitor system performance, generate reports, and identify potential issues.
  • Maintain comprehensive documentation of system configurations, procedures, and changes to ensure accuracy and compliance.
  • Work closely with development and operations teams to support software development processes and methodologies.
  • Contribute to process improvements by identifying and implementing best practices for system operations and maintenance.

Requirements:

  • At least 6 years of experience in Support with proficiency in Java, Shell scripting, and JavaScript, with knowledge of SQL and Stored Procedures.
  • Proven experience with Linux/UNIX systems, including Solaris and Redhat, and proficiency in application server management (WebSphere, Tomcat, WebLogic, JBoss).
  • Experience with IBM MQ, including tasks such as creation, deletion, and updating of MQs.
  • Strong knowledge of Oracle DB and experience with XML, HTML.
  • Experience with version control systems (Git, Bitbucket) and CI/CD tools (Jenkins).
  • Experience with monitoring tools like Splunk and FTP.
  • Familiarity with Java frameworks such as Spring Boot and Hibernate.
  • Excellent problem-solving, communication, and teamwork skills with the ability to work under pressure and meet deadlines.

Additional Preferred Skills:

  • Knowledge of Python language.
  • Experience with deployment tools like Aldon Change Control Tool.
  • Understanding of Control M batch processing.
  • Experience with ticketing systems such as JIRA and Remedy Workflow Application.

Or refer someone