Office Manager / HR Coordinator

Who are we?
We are a female-founded scale-up, currently made up of around 100 AltoVitians. Our fully-remote team hails from 26 different countries and collectively speaks 29 languages. Most of the time, it is our differences that are celebrated (whether they are in cultures, personalities, preferences or passions). However, despite those differences, there are a few principal attributes that we share which define an AltoVitian. AltoVitians are tenacious, humble, and thoughtful. Being humble is important because it enables us to keep learning every day, and tenacity is necessary because in a high performing environment as fast-paced as AltoVita, taking it slow is simply not an option!

Today is a particularly exciting time to join our team, we closed our Series A financing round in late 2022 and will be starting the Series B rounds in the coming year.  This next chapter won’t always be a smooth ride, but it will be filled with innovation, excitement and opportunities, so if you are ready for the challenge (and the fun!) of growing with us, we would love to hear from you.

What we do

AltoVita is a multi-award winning accommodation platform that enables enterprises to consolidate accommodation programmes through the power of proprietary technology paired with a human centric approach.

AltoVita’s unique offering sets us apart in the market, providing a network of 10 million+ verified and vetted properties are all duty of care compliant, backed by a four-tier quality control process; located in over 35,000 cities & 165 countries world-wide. With our award-winning enterprise software and human-centric approach, we deliver smart and sustainable solutions to global talent mobility & business travel managers worldwide.

Our Client Development team plays a vital role as trusted advisors and partners to our clients. Embodying our consultative philosophy, this dedicated team proactively shares new market insights, analyzes data, and empowers our clients with the tools and knowledge to make informed decisions, ensuring our clients are always equipped to make the best choices for their corporate housing needs.

AltoVita’s technology provides a cloud-based bridge between the highly fragmented property distribution system and multinational Global 2000 companies. A proprietary two-way API integration with a standardised sourcing process reduces the legacy, inefficient 48-to-72-hour bidding process down to a few minutes, saving valuable time and money.

Corporate clients love the bespoke user interface seamlessly configured to their mobility policies, and employees enjoy a greater sense of choice and support in their relocation journey.

Role Description

We're looking for an Office Manager / HR Coordinator to join us at an exciting stage of growth. This is a broad, hands-on role suited to someone who thrives on variety and enjoys keeping both the people and the day-to-day running of the business in good shape. You'll work closely with our Chief of Staff, supporting across HR, admin and operations, with real scope to grow as the business scales.

Responsibilities

• Act as a first point of contact for day-to-day and general HR queries, providing practical, timely and confidential support to employees and managers.

• Support on the employee lifecycle including recruitment administration, onboarding, contracts and offboarding.

• Provide general administrative support to the Chief of Staff and wider leadership team, helping things run smoothly behind the scenes.

• Assist with scheduling, coordination and logistics for team meetings, all-hands, away days and company events.

• Support in maintaining accurate HR records and documentation, supporting compliance with employment law and internal policies.

• Help review and update HR policies and processes as the company evolves, flagging anything that needs attention.

• Support people initiatives such as engagement surveys, onboarding improvements and wellbeing programmes.

• Take ownership of ad hoc projects and operational tasks as they arise, bringing the same care and attention to everything you do.

Requirements

• 1-3 years' experience in an HR, operations, or EA/PA role — or a combination of the above.

• Experience in a scale-up or fast-growing business is a strong plus.

• Some exposure to employee relations and the confidence to handle sensitive matters with discretion.

• Exceptionally organised, reliable and detail-oriented — you take pride in nothing falling through the cracks.

• A warm, confident communicator who builds rapport easily and handles confidential information with care.

• Proactive and resourceful — you look for ways to improve things rather than waiting to be told.

• Comfortable in a fast-moving environment where priorities shift and no two days look the same.

• UK or Europe based.

Ways of Working

AltoVita is a fully remote team. Although we have regular touch-points throughout the week, organise off-sites in several locations, trust is essential for us to work effectively as a team. Our founders empower us to make decisions autonomously, and in turn expect that we also empower our direct reports.

Join our Team

AltoVita is the sum of every member of the team. We know that a strong team is a diverse team, and are therefore committed to being an equal opportunity employer, so please bring all of yourself to the interviews and most importantly to our team.

Becoming an AltoVitian means you will benefit from:

• A team that will always put you first

• Incredible opportunities for growth and career advancement

• A fully-remote working environment

• Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more

• A work-from-home allowance to get your home-office set up

• A generous vacation package so you can recharge or explore